Location  -  Tbilisi, Georgia

Reports to  Onboarding Manager

Key Partnerships  -  Logic, Customer, DEV, and Conversation Design teams.

Working Hours  -  4:00 PM to 1:00 AM (GMT+4) after completion of the initial training schedule of 10:00 AM - 7:00 PM (GMT+4)

Mission & Vision

We transform how vehicle sellers engage, educate, and interact with shoppers across the entire customer journey, by harnessing the power of digital technology and data. We deliver the world’s most engaging customer experiences for vehicle sellers of every type and size.

Job Summary

A Configuration Specialist is responsible for setting up the necessary configurations in order to enable the AI products for the dealers. They work with software development teams, system administrators, and end-users to ensure that AI products are configured correctly, efficiently, and in line with the organization's needs. They must be able to work independently and as part of a team to ensure that configurations meet the needs of the organization while maintaining high levels of quality and reliability. They also work on the issues that might arise during the dealership's launches.

Our Values

Relationships – We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.

Grit – We approach every activity and opportunity with tenacity and tireless execution.    

Results – We achieve success for our partners and take personal accountability for everything we do.  

Energy – We never settle, we constantly seek out new ideas with ambition and enthusiasm.

Inventiveness – We lead with curiosity, which drives us towards continuous learning and innovation.

Passion – We share an entrepreneurial spirit that inspires us to go above and beyond everything we do.

Requirements

• Setup system configuration in alignment with customers’ desired outcomes and predefined process
• Support customer launches and work together with the implementation quality team in fixing the pre/post-launch bugs
• Send integration requests to third-party companies
• Manage multiple priorities efficiently and timely; ability to successfully work independently and as a productive member of the team
• Ensure adherence to the implementation SLA requirements 
• Perform other duties as assigned

Requirements

• Basic knowledge of Python
• Analytical thinking
• Excellent problem-solving skills
• Attention to details
• Problem-solving skills

Apply here